stationbet Casino & Sportsbook Data Care

This page describes what we collect when you use stationbet and how we keep that data protected. We treat your information as sensitive, whether it is your email address, payment method (DANA, e-wallet, mobile banking, local payment, online payment, or bank details), or account activity. We do not sell your data to advertisers or data brokers. We share your information only with payment processors and compliance authorities where local law requires us to do so.

Our stationbet platform operates where jurisdiction rules permit. This means your data may flow between servers in different regions as part of our normal operations—for example, transaction data for withdrawals to e-wallet or mobile banking may transit outside Indonesia for fraud-checking purposes. This policy explains those flows and what safeguards we use to keep your information secure.

We collect data in three ways: directly from you (your name, email, payment methods), through your activity on stationbet (which Liga 1 markets you view, which slot games you play, how often you withdraw), and indirectly through cookies and analytics tools. This page covers all three categories and outlines your rights under Indonesian data regulations.

What We Collect on stationbet

We collect your identity information during signup: your full name, date of birth, national ID number (KTP or passport), phone number, and email. We require these details to comply with anti-money-laundering regulations. We also collect your payment information—your preferred e-wallet (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet details, or bank account number (mobile banking, local payment, online payment, e-wallet virtual accounts). We do not store full bank account numbers; we use encrypted tokens issued by our payment processors instead.

We collect behavioral data about your stationbet use. This includes which sports you follow (whether you check Piala AFF scores regularly, or focus on Champions League markets), which slot games you play (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), when you access your account, from which device or IP address, and your withdrawal and deposit history. This data helps us understand platform usage, detect fraud, and improve service. We retain transaction logs for seven years to meet legal compliance requirements.

Identity data: Name, date of birth, KTP/passport number, phone, email. Collected at signup for compliance and account recovery.
Payment data: E-wallet names, bank details (tokenized), transaction amounts, frequency. Used for deposits and withdrawals.
Activity data: Games played, market activity, login times, device details, IP addresses. Used for platform operation and fraud detection.
Cookies and tracking: Session tokens, preference settings, analytics markers. Used to keep you logged in and understand how you interact with stationbet.

We do not collect special categories of data (race, religion, political views) unless you voluntarily share them in support tickets. We do not collect biometric data. We do not use your data for automated decision-making that affects your account—decisions to approve or deny withdrawals are made by our human compliance team, not an algorithm.

Your stationbet account may be accessed from different cities across Indonesia (Jakarta, Surabaya, Bandung, Medan). We track login locations to detect unauthorized access. If we notice account activity from an unusual location or device, we may ask you to verify your identity via email or SMS before allowing sensitive operations like large withdrawals.

Our stationbet Data Policy and Your Rights

We use your data for five purposes: account operation (keeping you logged in, processing your deposits and withdrawals), legal compliance (verifying identity to meet anti-money-laundering regulations), fraud prevention (detecting unusual account patterns, blocking duplicate accounts), platform improvement (analyzing which games are popular, what payment methods work best), and customer support (helping you resolve issues with your withdrawal request or account access).

Note: We do not use your data for marketing, affiliate campaigns, or third-party advertising. We do not build behavioral profiles to sell to other companies. Your data stays within stationbet and our essential payment and compliance partners.

We share your data only with third parties in these cases: payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet providers, mobile banking, local payment, online payment, e-wallet) need your identity and payment details to process your transactions; our hosting provider and analytics tools may see anonymized activity data (we do not send them your name or KTP number); and compliance authorities (Kominfo, OJK, or the financial intelligence unit) may request your information if we detect suspicious activity. We have contracts with all third parties to keep your data confidential.

You have the right to access your data at any time. Log into your stationbet account and review your profile, transaction history, and activity log. You have the right to correct inaccurate data—if your phone number or email changed, update it in your stationbet account settings. You have the right to request deletion of your account and associated data after 18 months of inactivity; contact our support team to initiate this process. You do not have the right to delete transaction logs, as we are required by law to keep these records for anti-money-laundering purposes.

Our stationbet platform uses cookies and session tokens to keep you logged in across pages. We use analytics cookies to understand which features are used most. You can disable cookies in your browser, but this will log you out of stationbet automatically. We do not use tracking cookies to follow you across other websites. Our analytics tools are set to anonymize your IP address so we see aggregate usage patterns, not individual browsing history.

Our servers may be located outside Indonesia for redundancy and performance. This means your data may transit through international networks. We encrypt all data in transit using HTTPS and at rest using AES-256. We conduct annual security audits and penetration testing. If we experience a data breach, we will notify affected account holders via email within 72 hours and provide information on how to protect your account.

We update this policy periodically to reflect changes in our practices or Indonesian law (such as new regulations around Piala Indonesia or banking compliance). We will notify you of material changes via email at least 30 days before they take effect. Your continued use of stationbet after the change date means you accept the updated policy.

If you have questions about this privacy policy or how we handle your data, contact our support team via live chat, email at [email protected], or through in-app help. We will respond to data-subject requests (access, correction, deletion) within 14 business days. Our privacy officer is available for formal complaints under Indonesian data protection frameworks.